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Service offerings from universities in the USA

At American universities, students are courted like in no other country. The universities and colleges see themselves as service providers and Students as your Customers. Student satisfaction is a top priority and is a quality mark of universities in the United States.

Anyone studying at an American university should be able to feel comfortable on campus right from the start and quickly connect to the community. The comprehensive advisory and service offers from universities in the USA make a significant contribution to this.

The pronounced service concept and the special flair at US universities is what makes studying the US so attractive for many international students. You are impressed with the intensive care, the first-class equipped campus facilities and, last but not least, the incomparable campus life in the USA. They are prepared to pay higher tuition fees for this comprehensive service.

International Office

International students are at universities in the USA Expressly desired. American universities and colleges generally value the fact that their students come from many different countries and advertise a multicultural study atmosphere.

Almost every American university has special facilities and services for international students. The International Office, also International (college student) center or Center for International Affairs called, forms the most important point of contact for students from other countries.

The International Student Advisers are the point of contact for all matters relating to international students. They advise on the following topics:

In addition, the International Student Advisers ensure that international students quickly find their way into the academic, cultural and social life of the university. You set the Welcome Week and often organize events on campus as well during the semester Excursions and leisure activities.

Partly also include so-called Mentorship / Mentoring Programs respectively Buddy Programs to the service offer of the International Office. As a rule, both local and international students can apply as mentors. They support newcomers from abroad in their everyday studies. They often take on the pick-up service from the airport, show students around the campus, help with finding accommodation or organize film and game evenings.


Student Union / Students' Association

One of the most popular meeting places for students on campus is the Student Union The term is commonly used in the United States to refer to the building that is known as Center of the students serves. At some universities it is also from Student Commons or Student center the speech.

Depending on the university, the Student Union structured differently. Cafés, lounges and meeting rooms are typical. At many universities, however, the equipment is much more extensive. There are several Shops, Food courts, Sports facilities and Game Rooms. In the Game Rooms The students can expect numerous entertainment options such as game consoles, billiards and table tennis, in some cases even bowling alleys and cinemas.

Often located in the Student Union also the university's own Bookstore. However, this cannot be compared with an ordinary bookstore. Students can acquire lecture notes and specialist literature, buy, borrow and sell, but there is far more than just books. The offer includes merchandising articles from the university, occasionally also PC accessories and furnishings for the room in the dormitory.

The term is becoming less common Student Union in the US for a student-run non-profit organization used on campus. This advocates the interests of all students and represents the political interests of the student body. The elected student council, too college student (Government) Association called, often has office space in the building of the same name. At some universities it is Student Union additionally responsible for the organization of student activities and the establishment and management of the student clubs.

Especially at large universities it happens that there is a separate student representation for Undergraduate- and Graduate-Students gives. This also applies to individual subject areas such as medicine or law, which are traditionally strong at some universities.


Counseling services for students in the United States

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Bookstores are among the most popular service offers from universities in the USA and offer everything your heart desires.

Thanks to the comprehensive range of services at universities in the USA, students are not left to their own devices with their questions and problems. Whether it's about academic concerns or personal problems is possible - there is a contact person for everything, if not a separate facility.

Academic Advising

The concept of academic supervision is firmly anchored in the US study system. In the United States, it is common for every freshman one Academic Advisor receives.

Usually it is a faculty member, sometimes students in the higher semester also take on study advisory activities. A Academic Advisor usually has the following tasks:

  • Help with the Course choice
  • Clarification of the study requirements
  • If necessary, advice from Choice of focus (major) and the minor subjects (Minors) in the Bachelor
  • Create a schedule for study and review academic progress
  • Definition of personal Career goals in collaboration with the student
  • Create a plan for achieving these career goals

The Academic Advisor has more than a mere advisory function. In its Role as a mentor it helps first-year students gain a foothold in college and encourages them to participate in clubs or other campus activities. In some cases, academic supervisors also introduce the students to faculty members or refer them to the Career Center or the Counseling Service.

Learning support

How do you usually build in the USA paper on? Who can check homework for linguistic errors and how can you improve your own time management? Students can find answers to all of these questions in the Student Learning Center respectively Center for Learning Resources an answer.

The services offered by the Student Learning Center varies from university to university. Still, there are usually both subject-specific programs as well as offers for Acquisition more general Study Skills. This is how students in the Writing Center Have your term papers checked linguistically and stylistically and get general tips on academic writing. In contrast, they acquire in the context of a Math tutoring labs basic math skills and get help with homework.

Depending on the program and institution, there is a choice between One-on-one discussions, group appointments (Group peer tutoring) and Workshops. The latter is available for all imaginable topics: from creative writing to GRE preparation to presentation techniques.

Some are at colleges and universities Drop-in hours common. During this time it is possible to visit a tutor without registering in advance. The Drop-in service serves, for example, to get feedback on individual aspects of an essay or to discuss strategies for improving an essay.

Personal support

It happens again and again that the stress of the exam grows over the head of students. They do not know how to provide their proof of performance on time or are afraid of upcoming tests. Other students are just homesick or have a personal problem. For this reason there is one at American universities Counseling Center respectively Counseling and Psychological Services.

The service offerings of universities in the USA in the field of psychological counseling are very extensive and are aimed at students as well as university employees. The range of offers includes classic individual and group discussions, couples therapies, workshops and Support Groups for specific target groups like LGBTQ. Some universities also have their own relaxation center or a therapy dog.

For health problems and in case of illness there is also a Health center at just about every college in the US. Basic medical care is partially free for students.

Career Center

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From career counseling to personal coaching, many colleges and universities in the US have their own career centers.

American universities and colleges place great value on well-educated graduates. In university rankings such as the U.S. News Best Colleges Rankings, the graduate employment rate is its own indicator. As many students Help with career planning need, there is a separate one at numerous colleges and universities Career Center.

The scope of a Career Center often includes


Further service offerings from universities in the USA

Certain target groups such as students with children or students with disabilities require special support in everyday study life. That is why more and more universities in the USA are setting up service points for these groups of people.

The Children's Center or Child Care Center Often arranges family-friendly accommodation or at least helps with finding accommodation. There is also one at many universities own day care center. A childcare place at a university's own day-care center is usually comparatively cheap by American standards.

The employees of the Center for Students with Disabilities support students with disabilities before and during their studies. Depending on your needs, they organize alternative forms of examinations, provide technical aids or seek a writing assistant or a sign language interpreter for students.

In addition to these two contact points, an example can be found on further service offers referring from colleges in the US:

  • Residential Services for all questions about living on and around the campus
  • IT support / IT Solution Center as a contact point for all IT questions
  • Financial Aid Office for information on financial aid for studying in the USA
  • Recreation Center as a contact point for sports and leisure activities on and off campus
  • Campus Police / Campus Security to improve security on the campus. The campus police often offer an escort service (Escort service) for students and university staff.
  • Commuter Services for university commuters who do not live on campus, e.g. student lounges and parking spaces for commuters.