How do I complain against Max Insurance
Telefónica Insurance S.A.
22.08.2020 | 07:56Finance and Legal> Insurance> Telefónica InsuranceBad insurance and customer care
My contract was terminated despite several attempted email correspondence (which apparently was never read). And then immediately commissioned the debt collection company - with an amount in dispute of EUR 27. Ridiculous and extremely unnecessary. more
19.05.2020 | 12:24Finance and Legal> Insurance> Telefon Insurance S.A Insurance not recommended
I had canceled my contract because I didn't even have the specified cell phone, I also received a cancellation confirmation, but they continue to send me invoices after the confirmed date. When I didn't pay this, you tuned in ... more
14.01.2020 | 10:41Finance and Legal> Insurance> Telefónica InsuranceVersicherung does not deserve the name
After three years of insurance (€ 360.00 insurance premium) I reported a loss of € 59.00 and experienced similar stories, as obviously many others before me! Endless queues, incompetent phone partners, wrong ... more
26.10.2019 | 08:04Finance and Legal> Insurance> Telefónica InsuranceHandy insurance damage
20/20/2019 3 months ago damage reported! iPhone X water damage, after 2 months (case processed) according to gross negligence insurance, should transfer € 410.00, after 2 weeks I have ... more
28.11.2018 | 11:03Finance and Legal> Insurance> Telefónica InsuranceThis company is dubious
Insurance did not accept timely termination in accordance with its contract conditions and continued to deduct premiums beyond the 24-month contract period. After several phone calls with the hotline, the employees even ... more
11.09.2018 | 20:26Finance and Legal> Insurance> Telefónica InsuranceThis company is not recommended
After several years as a customer of this "insurance company" I have a telephone damage. The damage was accepted and I was allowed to pay 10% of the new price as my own share, but instead of a new phone what, according to the flowery ... more
24.08.2018 | 13:47Finance and Legal> Insurance> Telefónica InsuranceFirma keeps money that doesn't belong to you!
Since I had lost my cell phone and I am insured with Telefonica Insurance Premium, I reported the damage there. They made me a really poor offer. I'm supposed to pay 200.00 euros and get the same cell phone ... more
16.08.2018 | 14:57Finance and Legal> Insurance> Telefónica InsuranceIncompetent store
My cell phone has been with the insurance company for over a week. Despite alleged premium insurance with a 24-hour exchange service. I keep calling there, nobody can even tell me why it is taking so long. It just always means we know ... more
11.03.2018 | 10:38Finance and Legal> Insurance> Telefónica InsuranceUnqualified statements, not reliable
I reported my first claim today after a two-year contract. First there was a long bandage, then the doorbell rang without anyone picking up the receiver. After the second attempt, an employee finally answered all of the questions ... more
03.03.2018 | 20:09Finance and Law> Insurance> TelefónicaTheft of cell phones, dubious behavior of insurers ...
I cannot recommend this insurance at all. My mobile phone was stolen and that's why I communicate by email and have sent over 30 emails that are being ignored. the report is there, the damage report and nothing ... more
30.01.2018 | 13:07Finance and Legal> Insurance> Telefónica InsuranceRooted cell phone from Telefónica Insurance S.A.
I took out mobile phone insurance for my Samsung S8 plus for the first time with my contract with O2 (customer for over 12 years). So far, I have never had any damage to my cell phones. But unfortunately my cell phone fell and I got the ... more
16.11.2017 | 09:47Finance and legal> Insurance> Telefónica InsuranceRip off this company
Hello everyone, I took out insurance through CO2 and therefore with Telefonica Insurance and had it for two years. Two years after the contract was signed, I received an email asking me to pay 120 euros. After this email is ... more
10.11.2017 | 10:12Finance and Legal> Insurance> Telefónica InsuranceDunning after 22 months
Hello, just after 9 p.m. I received an email from this insurance company with a reminder. In itself, not a broken leg, but after reading it carefully, there were some inconsistencies that made me a bit puzzled, to put it ... more
07.11.2017 | 10:30Finance and Legal> Insurance> Telefónica InsuranceHAndy Insured with Telefonica Insurance
I took out cell phone insurance with Telefonica Insurance, paying almost ten euros a month. Last week my cell phone fell so inconveniently on my marble staircase that the pane and the body of the phone were completely bent and ... more
21.10.2017 | 09:53Finance and Legal> Insurance> Telefónica InsuranceKATHASTROPHAL! I am seriously considering hiring a lawyer ...
They debited me about 230 euros for a repair that never took place. Since then I've been trapped in a permanent queue and have to deal with ignorant customer service who are always typing something into their computer, but ... more
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